![]() ![]() Know that while most remote-access methods target PCs and laptops, there’s been an increase in the remote accessing of other devices, such as Android tablets and phones.Use these with caution and before giving permissions to other users, be certain you know who you’re communicating with Scammers often use popular business collaboration tools as a way of remotely taking control of your computer, including TeamViewer and AnyDesk.Consider encrypting any files containing sensitive information on your device or protecting them with additional passwords.Think about limiting admin access on your computer, so you just use a ‘user’ profile for every day to control who can install new programs and change security settings.Make sure your computer is protected with regularly updated anti-virus software that you’ve bought and installed yourself.Scammers can obtain your number fraudulently, so you may still receive scam calls even if you have a private number or are on the Australian Government's Do Not Call Register.If you receive an unexpected phone call, text or email about your computer and remote access is requested, hang up or delete immediately – even if they mention a well-known company or entity.If you download the app and give the scammer access to your device: Report the scam to your account providers (your bank, online payment systems, etc. Never provide any personal details over the phone, by text message or email to an unsolicited caller Even if a scammer asks you to download AnyDesk and you do, that person still needs your permission (a certain code) to use it.Never share your login details with anyone.Never give an unsolicited caller or contact remote access to your computer.If you get an unexpected call from CommBank you can ask us to use CallerCheck to verify it’s us. We’ll never include a link to login directly from an email or SMS or ask you to share your screen. Apple allows their gift cards to be purchased by anyone, transferred to anyone else and the funds used by anyone anywhere. It is why their gift cards are so often used by scam artists to steal money from gullible people. Apple is one of the worst companies at financial security. ![]() Remember, we'll never ask you to transfer funds or reveal your passwords or NetCode. There seems to be almost no security surrounding ACH. Provide personal details to verify your account activity.Update your account or device with new security features.Purchase a new modem to fix your internet connection.Reset your password after a recent spate of hacks.Any behaviour or attitude like this is a red flag that it’s time to end the interaction.īe especially wary of calls about online banking requests to: What AnyDesk Does to Prevent Remote Desktop Scams. The scammer may initially sound professional and knowledgeable about the company or product they’re calling you about, but they could also be overly persistent and claim you’re being unreasonable or even become abusive if you don't do what they ask. Text messages and emails are also used to engage with and trick people. Scammers use a variety of ways to contact victims, including online “pop ups” warning about a virus, telephone calls, and phishing emails. ![]()
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